How come the tickets are so cheap?
We purchase our tickets in large volume under contract from Disney®, Universal, etc, so we are able to pass on the savings and sell them at discount rates. Our tickets come with zero gimmicks...you save time and money.

Are these the same tickets as I can buy at the park gates?
Yes, they are exactly the same, they're not vouchers and you won't have to exchange them for tickets. With our tickets you ring in the savings and walk right in at the gate. Please go to our ticket price page to see a listing of everything we carry.
What do I do if I lose my tickets?
We make photocopies of all ticket sales that are shipped out and keep them on file. You may be able to claim back unused days if your tickets are lost.

These tickets are paper, I thought Disney® tickets were plastic?
Disney® used to have plastic tickets, like credit cards, but have recently changed back to using paper tickets.

If I buy my tickets now, will I be able to use them next month / year?
Yes, there is no time limit on when you can use the tickets (with the exception of dinner show tickets). Even if the ticket prices go up you'll be able to use them at the parks without paying extra!

I've seen tickets advertised cheaper on another site,
can you match this price?
Many sites advertise their tickets and either don't include tax or still post outdated prices only to charge you the newer price when you place an order. This is deceptive. All of our prices are shown to include tax, what you see is what you pay! If you do find tickets that are genuinely cheaper, we will offer a better price, just email us.

How are your tickets shipped?
Orders are sent by Fed Ex only. Please allow 3 to 5 business days for your order to arrive.

How Do I Order Tickets?
You can order online through our secure order form or
phone in your order.
Online orders we accept Visa Or MasterCard Only
Phone orders we accept Visa, MasterCard or Discover
Know Before You Go Tourist Information Center
8000 International Drive Orlando, FL
Fax (407) 396-8404
Toll-Free 1-800-749-1993
Email: customerservice@knowbeforeugo.com

I don't want them posted, can I pick them up?
Yes, just stop by at our Visitors Center at the address above, select the 'free pick up at our office' when placing your order online.

I've heard a lot of bad stories about ticket sellers and timeshare deals, is there a catch?
The sharks have given the genuine ticket sellers a bad name. You can be assured that there are no catches or gimmicks when dealing with us. You won't have to sit through a timeshare presentation or jump through hoops to get your discount. We have been in business for over 13 years and are proud members of the BBB and Orlando/ Chamber of Commerce.